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Diyar United Company

مسقط / Global

Helpdesk specialist - 24x7 customer support

  • ر.ع.‏7800 OMR Per annum

Job Summary

Salary Range:
ر.ع.‏7800 OMR Per annum
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Job Description

Diyar United Company is seeking a Helpdesk/Customer Support Specialist to handle inbound and outbound calls, respond to emails and digital channels, and resolve end-user issues. You will perform first-level troubleshooting and create/update incidents in BMC Helix, ensuring accurate ticketing and adherence to ITSM processes. The role requires 1–2 years of relevant experience, strong Arabic and English communication, and solid Windows/MS Office skills.

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