Manager - icc procurement

Job Description

Role Purpose: To own and lead the full procurement function for assigned categories and lines of business within Bupa Care Connect, driving strategic sourcing, category management, commercial excellence, and vendor governance. The role holder is accountable for developing and executing procurement strategies that deliver measurable value, ensure supply continuity, and maintain the highest standards of regulatory compliance, risk management, and stakeholder satisfaction. As a key member of the team, the employee is expected to operate with autonomy and commercial judgment, build high-performance vendor relationships, and act as a trusted procurement business partner to clinical, operational, and administrative stakeholders across the organisation. The role directly contributes to cost optimisation, operational efficiency, and Bupa Care Connect's long-term growth objectives.

Key Accountabilities

1 – Category Management & Sourcing Strategy

Own end-to-end category strategy for all assigned procurement categories across the designated lines of business, covering medical supplies, equipment, services, and operational requirements.

Conduct annual category analysis including spend analysis, supply market assessment and demand forecasting.

Develop and execute category sourcing plans aligned with Bupa Care Connect's operational roadmap, clinical requirements, and budget targets.

Identify and qualify new sources of supply to reduce dependency, improve competitiveness, and mitigate supply risk.

Lead strategic make-or-buy and lease-or-buy decisions in coordination with finance and operations.

2 – Tendering Governance & Commercial Leadership

Lead and govern the full tender lifecycle , from scope definition, RFx preparation, and bid management to evaluation, award recommendation, and CPRC presentation.

Define evaluation criteria, scoring methodology, and technical/commercial weighting in coordination with relevant stakeholders prior to tender launch.

Chair or co-chair evaluation committees and ensure all procurement decisions are fully documented, justified, and aligned with the Delegation of Authority (DOA) framework.

Ensure all tendering activity meets internal governance standards, anti-corruption policy, and applicable Saudi regulatory requirements.

Manage the bid clarification process, vendor queries, and post-award debriefs professionally and transparently.

3 – Contract Ownership & Risk Management

Own the end-to-end contract lifecycle for all agreements under assigned categories , from drafting and negotiation through to execution, performance monitoring, renewal, and close-out.

Lead commercial negotiations on pricing, payment terms, service levels, warranty conditions, penalty clauses, and contract exit provisions.

Identify, assess, and mitigate contractual, supply chain, and vendor risks; elevate critical risks to management with proposed mitigation actions.

Ensure all contracts are executed in accordance with the approved master agreement template and endorsed by the Legal Department prior to signature.

Maintain a complete and up-to-date contracts register with key dates, renewal triggers, and performance obligations.

4 – Vendor Performance & Relationship Governance

Establish and maintain a structured Vendor Performance Management (VPM) framework for all strategic and critical vendors, covering KPIs, quality, documentation accuracy, and responsiveness.

Conduct formal quarterly vendor review meetings with key suppliers, documenting performance outcomes, corrective actions, and improvement commitments.

including penalties, substitution, or termination , when warranted.

Build and maintain strategic supplier relationships that deliver long-term value, innovation, and supply security for Bupa Care Connect.

Lead vendor development initiatives including onboarding support, regulatory compliance assistance, and capability improvement programmes.

5 – Procurement Business Partnering & Stakeholder Management

Act as the primary procurement business partner to assigned clinical, operational, and administrative stakeholders , translating business requirements into procurement strategies and actionable plans.

Embed procurement involvement early in the demand planning cycle, challenging requirements constructively to optimise specifications, reduce cost, and improve market competitiveness.

Lead cross-functional procurement projects in coordination with Finance, Legal, Clinical Operations, and Facility Management teams.

Present procurement strategies, category plans, and performance reports to senior leadership.

Build internal capability by coaching and mentoring junior procurement team members on procurement best practice, commercial thinking, and governance standards.

6 – Compliance, Governance & Continuous Improvement

Ensure all procurement activities under assigned categories are fully compliant with internal policies, the DOA framework, SFDA/MDMA regulatory requirements, CBAHI standards, and applicable Saudi law.

Champion procurement governance standards and drive a culture of documentation discipline, transparency, and audit readiness across the team.

Lead procurement audit responses for assigned categories, ensuring all records , POs, contracts, evaluation reports, vendor files, and GRNs , are complete, accurate, and accessible.

Identify inefficiencies and lead continuous improvement initiatives in procurement processes, systems (ERP) and reporting frameworks.

Contribute to the development and periodic review of procurement policies, standard operating procedures, and governance frameworks.

Skills

Proven category management capability , spend analysis, market intelligence, TCO modelling

Strategic sourcing and RFx development , RFQ, RFP, RFT design, evaluation, and award

Commercial negotiation , pricing, payment terms, warranties, SLAs, and penalty structures

Contract drafting, management, and lifecycle ownership

Vendor Performance Management (VPM) , KPI frameworks, scorecards, corrective action plans

Knowledge of SFDA, MDMA, and regulatory requirements for medical supplies, devices, and equipment

CBAHI standards awareness and audit readiness in a healthcare setting

ERP proficiency , MS Dynamics AX strongly preferred; Oracle familiarity is a plus

Financial acumen , budget management, savings reporting, and cost-benefit analysis

Risk identification, assessment, and mitigation in a procurement context

Advanced MS Office skills

Strong written and verbal communication in English; Arabic proficiency is required

Education

Bachelor's degree in supply chain management, Bio‑Medical engineering, pharmacy or a related field.

#J-18808-Ljbffr