General manager, finance & operation audit

Role Purpose

The General Manager – Financial & Operation Audit is responsible for leading the financial and operational audit, ensuring delivery of high-quality, risk-based assurance and advisory services across the organization, including domestic subsidiaries. The role supports the CAE in enhancing governance, risk management, and control processes, while ensuring coordination with second-line functions, effective oversight of outsourced audit arrangements, and alignment with Global Internal Audit Standards (IPPF) and regulatory requirements.

Position Information

Unit: Internal Audit

Division: CAE

Location: HQ

Grade

GM: L1

Qualification

Bachelor's degree in Accounting, Finance, Business Administration, or a related discipline. Candidates must hold at least one of the following professional certifications: CIA, CA, CPA, or ACCA.

Experience

A minimum of 10 years of experience including 5 years in a senior management role in Internal Audit.

Key Accountabilities

Audit Leadership & Strategy

Support the CAE in developing and executing a risk-based internal audit plan covering financial and operational domains across the group and subsidiaries.

Ensure audit coverage reflects key enterprise risks, regulatory priorities, and business strategy.

Provide strategic insights on emerging risks in financial and operational areas.

Support the CAE in developing internal audit methodologies, processes, strategy and implementing strategic initiatives as assigned in the strategy.

Oversight of Audit Engagement Lifecycle

Provide direction and oversight across the full audit lifecycle including Planning, execution, reporting, and follow-up, with respect to allocated audit entities.

Review and approve: Audit plans, risk assessments, audit programs, audit working papers.

Review and recommend draft & final internal audit reports for approval of the CAE.

Advisory & Consulting Engagements

Lead and oversee advisory engagements to support management in: Process improvements, Control design and optimization, Risk mitigation strategies, transformation initiatives, system implementation, pertaining to allocated audit entities.

Provide independent and objective advice without compromising audit independence.

Ensure advisory engagements follow defined governance and are clearly differentiated from assurance activities.

Quality Assurance & Compliance

Ensure all audits adhere to: IPPF / Global Internal Audit Standards, Internal audit methodology and policies.

Applicable regulatory requirements (e.g., FSA, TRA).

Oversee compliance with Quality Assurance & Improvement Program (QAIP).

Ensure audit files consistently meet quality expectations and pass internal/external reviews.

Oversight of Subsidiary audit & Outsourcing arrangements

Oversee audit coverage for domestic subsidiaries with outsourced internal audit arrangements.

Review and validate: Audit plans prepared by outsourced service providers and quality and adequacy of audit execution and deliverables.

Ensure outsourced audits comply with internal audit standards and methodology, IPPF and regulatory requirements.

Monitor performance of outsourcing partners against agreed SLAs and KPIs.

Provide periodic reporting to CAE on subsidiary audit outcomes, risks, and control gaps.

Ensure consistency and standardization of audit practices across the group.

Coordination With Second Line Functions

Establish effective coordination with second-line functions, including ERM, compliance, Revenue Assurance, Financial Control and other control functions.

Ensure alignment and avoid duplication of assurance efforts across lines of defense.

Leverage second-line outputs (risk assessments, control testing, compliance reviews) in audit planning and execution.

Provide feedback and insights to strengthen enterprise risk and compliance frameworks.

Finding tracking & Follow-Up

Oversee monitoring and closure of audit findings across the group.

Facilitate timely and effective implementation of management action plans.

Escalate critical and overdue issues to CAE and senior leadership.

Stakeholder Engagement & Reporting

Act as a key interface between Internal Audit and senior management.

Present audit outcomes, key themes, and risks to: CAE, Executive Management and Audit & Risk Committee (as required).

Drive constructive discussions on risk mitigation and control improvements.

Continuous Improvement

Drive adoption of data analytics, automation, and digital audit tools.

Benchmark audit practices against leading telecom operators and industry standards.

Continuously improve audit methodologies, processes, and frameworks.

Team Leadership & People Development

Lead, mentor, and develop Senior Managers and audit teams.

Set performance objectives aligned with audit strategy and operational goals.

Build capability in audit methodologies, data analytics, and industry best practices.

Promote a strong culture of quality, accountability, and continuous improvement.

Ensure development of a succession pipeline to support leadership continuity.

Key Competencies

Leadership

Assertiveness and Conflict Resolution

Fostering Learning and Development

Inspiring and Leading Others

Leading Change and Cultivates Innovation

Visioning and Alignment

Behavioral

Drives Achievements

Ethics & Compliance

Timely Decision - Making

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