Dgm - administration & industrial relations

Job Description

Head – Administration & Industrial Relations

Location: Modular Fabrication Facility, Sohar, Sultanate of Oman Reporting To: Unit Head, Sohar

Role Purpose: To provide strategic and operational leadership for Administration, Industrial Relations, Workforce Management, Government Liaison, Facilities, and Welfare functions at a large Modular Fabrication Facility, ensuring full statutory compliance, harmonious industrial relations, workforce productivity, superior welfare standards, and seamless support to Projects, Clients, and PMT—aligned with best practices of leading EPC, Oil & Gas, and GCC industries.

Key Responsibilities

1. Industrial Relations & Labour Governance

Head the Industrial Relations function, ensuring a stable, compliant, and productive work environment.

Prevent, manage, and resolve labour disputes, unrest, and disciplinary matters.

Conduct domestic enquiries, disciplinary actions, terminations, and settlements strictly as per Oman Labour Law.

Maintain harmonious relations between management, workmen, and authorities.

Lead IR risk assessment and mitigation strategies.

2. Omani Nationals (Omanization) – End?to?End Ownership

Full lifecycle management of Omani Nationals, including:

Recruitment, onboarding, deployment

Performance management and retention

Career progression and succession planning

Ensure achievement and sustainability of Omanization targets.

Interface with Ministry of Labour on all Omanization matters.

3. Workforce Planning, Mobilization & Control

Overall responsibility for workforce planning, mobilization, allocation, demobilization, and optimization.

Maintain control over manpower strength, productivity, and deployment efficiency.

Monitor compliance with contractual manpower commitments to Oil & Gas clients.

4. Administration Leadership

Head site and facility administration, covering offices, logistics, assets, and administrative services.

Develop and implement SOPs aligned with GCC EPC best practices.

Budgeting, cost control, and optimization of administrative expenses.

5. Labour Camp, Staff Accommodation & Welfare Facilities

End?to?end management of Labour Camps ensuring:

Compliance with Ministry of Labour, Health, and Municipality regulations

Hygiene, safety, catering, recreation, and accommodation standards

Manage Staff Accommodation Facilities, including allocation, maintenance, security, and welfare services.

Conduct inspections and audits to ensure compliance with client and statutory norms.

6. Medical Center & Occupational Health

Oversee onsite Medical Center / Occupational Health Facilities.

Ensure statutory medical coverage, emergency readiness, and fitness?to?work compliance.

Coordinate health surveillance and wellness initiatives.

7. Infrastructure Development & Facility Expansion

Plan and oversee infrastructure development, including:

Offices and administration buildings

Workmen leisure and recreation rooms

Toilet and washroom facilities

Building expansions based on manpower growth

Coordinate with Engineering, Project, and HSE teams to ensure compliance and timely completion.

8. Canteen & Catering Management

Overall management of canteen and catering services for staff and workmen.

Ensure food quality, hygiene, nutrition, and Municipality compliance.

Vendor management, cost control, and grievance handling related to catering.

9. Grievance Handling & Employee Engagement

Establish effective grievance redressal mechanisms.

Address grievances related to wages, overtime, benefits, accommodation, transportation, and welfare.

Conduct regular workforce engagement programs and meetings.

10. Compensation, Wages & Benefits Governance

Ensure timely and accurate wage disbursement in line with WPS requirements.

Oversee benefits, insurance, medical coverage, leave, and end?of?service benefits.

Ensure transparency and fairness to avoid disputes.

11. Government Liaison & Statutory Compliance

Act as primary interface with:

Ministry of Labour

Royal Oman Police (ROP)

Immigration and Municipality authorities

Manage inspections, audits, and statutory reporting.

Maintain strong knowledge of Oman Labour Law and Ministerial Decisions.

12. Skill Development – Omanis & Expat Workmen

Drive skill development and upskilling programs for:

Omani Nationals

Expat workmen

Coordinate training, certifications, competency mapping, and skill matrices.

Align skill development with project and national objectives.

13. Transportation Services Management

Ensure smooth and safe transportation services for workmen, staff, PMT, and visitors.

Oversee fleet management, routing, scheduling, vendor control, and HSE compliance.

14. Client Management & Administrative Support

Act as single?point admin and IR interface for clients.

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